Introduction
WeLaunch respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and Services, including our proprietary AI agentic systems, automation infrastructure, and consulting engagements.
By using our website, you consent to the practices described in this Policy.
Information We Collect
Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Company information
- Billing details
- Job title
- Communication records
- Form submissions
Technical & Usage Data
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Referral URLs
- Website interactions
- Cookies and analytics data
Client Data
Clients may provide operational or customer data required to deliver Services, including data processed by AI agentic systems and automations deployed on their behalf.
How We Use Information
We use collected information to:
- Deliver Services
- Improve user experience
- Process payments
- Respond to inquiries
- Manage partnerships
- Build and operate AI agentic systems and workflows
- Conduct analytics and optimization
- Send service related communications
- Maintain platform security
- Comply with legal obligations
We may also use aggregated, anonymized data for internal research and improvement purposes.
Cookies & Tracking Technologies
WeLaunch may use:
- Cookies
- Pixels
- Analytics tools
- Session tracking
- Advertising technologies
These technologies help us:
- Analyze traffic
- Improve performance
- Personalize experiences
- Measure marketing effectiveness
You may disable cookies through your browser settings or through the cookie consent tool on our website.
Third Party Services
We may work with third party providers including:
- CRM platforms
- Payment processors
- Analytics providers
- Cloud hosting services
- AI infrastructure providers
- Voice AI and telephony providers
- SMS and messaging platforms
- Advertising platforms
- Communication tools
These providers may process information on our behalf under their own privacy policies.
WeLaunch is not responsible for third party privacy practices.
Data Sharing
We do not sell personal information.
We may share information:
- With service providers and contractors
- To comply with legal obligations
- During mergers, acquisitions, or restructuring
- To protect rights, safety, or security
- With client authorized integrations
Data Retention
We retain information only as long as reasonably necessary to:
- Deliver Services
- Maintain records
- Resolve disputes
- Comply with legal obligations
- Enforce agreements
Retention periods may vary depending on applicable laws and contractual obligations.
Data Security
WeLaunch implements commercially reasonable safeguards to protect information, including:
- Secure infrastructure
- Access controls
- Encryption where appropriate
- Internal security procedures
However, no system is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be processed in countries outside your jurisdiction, including the United States and India.
By using our Services, you consent to such transfers where legally permitted.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain uses
- Request portability
To exercise these rights, contact: hello@welaunch.ai
Children's Privacy
Our Services are not directed to individuals under 18 years old.
We do not knowingly collect personal information from minors.
AI & Automated Processing
Our Services involve AI agentic systems and automated decision making, including systems that act autonomously on a client's behalf.
Clients and users acknowledge that:
- AI systems may generate probabilistic outputs
- Autonomous agentic workflows may involve ongoing data processing
- Human oversight may still be required for certain decisions
WeLaunch does not use client confidential data to train public AI models unless explicitly authorized.
SMS & Telephone Communications
Where WeLaunch or its clients use SMS, voice AI, or automated calling to communicate with individuals, such communications are governed by our separate SMS Policy in addition to this Privacy Policy. Phone numbers and SMS opt in information are never sold or shared with third parties for their own marketing purposes.
California Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights relating to access, deletion, and disclosure requests.
Requests may be submitted to: hello@welaunch.ai
GDPR Notice
If you are located in the European Economic Area (EEA), we process personal information under lawful bases including:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon posting the updated version on the website.
Contact Information
For privacy related inquiries:
WeLaunch Privacy Team 530 5th Avenue, New York, NY 10036 Email: hello@welaunch.ai