How we use text messaging to reach people who opted in, and how we support SMS on behalf of businesses and AI agentic systems we build and operate.
1. Overview
This policy explains how WeLaunch uses SMS and MMS and supports messaging for clients. It works alongside our terms and privacy policy.
2. Consent and opt in
We only send SMS to people who expressly opt in through a compliant form, keyword, booking or other affirmative mechanism. Consent is never a condition of purchase.
3. Message types and frequency
Messages may include scheduling, support, account updates, lead follow-up, promotions and AI-agent follow-up. Frequency varies and is disclosed where required.
4. Opt out
Reply STOP at any time. You will receive one confirmation and no further messages except where legally required. Reply HELP or contact support@welaunch.ai for assistance.
5. Carrier disclaimer
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages, and carrier support may change.
6. AI and automated messaging
Messages may be generated or triggered automatically and may not be individually reviewed by a human. You may opt out at any time.
7. Data use
Phone numbers and interaction data are used to deliver consented communications and support Services. We do not sell phone numbers or share opt-in data for independent third-party marketing.
8. Compliance
Our systems are designed around the TCPA, CTIA guidance, A2P 10DLC rules and applicable regulations. Clients remain responsible for valid consent records and their own legal compliance.
9. Changes to this policy
We may update this policy; updates become effective when posted.
10. Contact information
WeLaunch · support@welaunch.ai · +1 (307) 761-9792 · welaunch.ai.