Terms of Service.

Welcome to WeLaunch ("Company," "WeLaunch," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of our website, AI agentic systems, automation infrastructure, consulting engagements, and related offerings (collectively, the "Services"). By accessing our website or engaging with our Services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

You must:

• Be at least 18 years old
• Have authority to represent a business or organization where applicable
• Use the Services only in compliance with applicable laws and regulations

WeLaunch reserves the right to refuse service to anyone at its sole discretion.

WeLaunch builds proprietary AI agentic systems that run companies 24/7. Our Services include, but are not limited to:

• AI agentic systems and autonomous workflow infrastructure
• AI native company build outs, launched from the ground up
• Installation of AI infrastructure inside existing businesses, including private equity portfolio companies, home service operators, and law firms
• AI employee deployment for solo founders and teams without existing staff
• Voice AI deployment and conversational agents
• Revenue operations infrastructure and outbound systems
• Marketing, GTM, and growth consulting
• Workflow automation and systems integration
• Venture co-building and equity partnerships

Specific deliverables, timelines, pricing, ownership structures, or partnership terms may be governed separately through:

• Master Service Agreements (MSAs)
• Statements of Work (SOWs)
• Partnership Agreements
• Equity Agreements
• Service Orders

In the event of conflict, those signed agreements take precedence over these Terms.

While WeLaunch aims to deliver measurable growth and operational improvements, we do not guarantee:

• Revenue outcomes
• Lead volume
• Conversion rates
• Fundraising success
• Business growth
• AI model accuracy
• Platform uptime
• Specific operational efficiencies or EBITDA improvements

Performance depends on multiple factors outside our control, including market conditions, customer behavior, execution speed, and third party platforms.

Unless otherwise agreed in writing:

• WeLaunch retains ownership of proprietary frameworks, systems, internal tooling, AI infrastructure, agent architectures, prompts, workflows, automation logic, methodologies, and templates.
• Clients retain ownership of their pre-existing intellectual property, trademarks, customer data, and proprietary business materials.
• Any custom built deliverables may include licensed or proprietary components owned by WeLaunch or third party providers.

Our Services involve artificial intelligence agentic systems, machine learning outputs, autonomous automations, voice AI, and predictive tools.

You acknowledge that:

• AI generated outputs may contain inaccuracies
• Human review may still be necessary for certain decisions
• AI systems may evolve or update over time
• Results are probabilistic and not guaranteed
• WeLaunch is not liable for decisions made solely based on AI outputs
• Autonomous systems act on rules, data, and permissions configured during setup, and outcomes depend on the accuracy and completeness of that configuration

Clients are responsible for reviewing and validating outputs before implementation, particularly where AI systems interact directly with customers, funds, or regulated activity.

Unless otherwise agreed in writing:

• All invoices are due upon receipt
• Setup fees are non refundable
• Monthly retainers auto renew until terminated
• Late payments may incur service suspension
• WeLaunch may charge interest on overdue balances
• Clients are responsible for applicable taxes and processing fees

Failure to pay may result in suspension or termination of Services.

Both parties agree to maintain confidentiality regarding:

• Business operations
• Client information
• Proprietary systems
• Trade secrets
• Financial information
• Internal documentation
• Strategic plans

Confidential information shall not be disclosed to third parties without written consent unless required by law.

Clients may grant WeLaunch access to third party systems including:

• CRMs
• Ad accounts
• Email and SMS infrastructure
• Dialers and voice platforms
• APIs
• Cloud services
• Analytics tools
• Social platforms

Clients are responsible for ensuring they have lawful authority to provide such access.

WeLaunch is not responsible for:

• Third party outages
• API changes
• Platform bans
• External software failures
• Changes in third party pricing or policies

You agree not to use our Services to:

• Violate laws or regulations
• Send spam or deceptive communications
• Infringe intellectual property rights
• Distribute malware or malicious code
• Conduct fraudulent activity
• Abuse automation or agentic systems
• Engage in unethical AI practices

WeLaunch reserves the right to terminate access immediately for violations.

To the maximum extent permitted by law, WeLaunch shall not be liable for:

• Indirect damages
• Lost profits
• Data loss
• Business interruption
• Reputation damage
• Missed opportunities
• AI generated inaccuracies
• Third party platform actions

Our total liability shall not exceed the total fees paid to WeLaunch during the preceding three (3) months.

You agree to indemnify and hold harmless WeLaunch, its employees, contractors, partners, and affiliates from any claims, liabilities, damages, losses, or legal expenses arising from:

• Your misuse of the Services
• Your business operations
• Your violation of these Terms
• Your violation of laws or third party rights

Either party may terminate services according to the applicable agreement terms.

WeLaunch may suspend or terminate access immediately if:

• Payments are overdue
• Fraudulent activity is suspected
• Terms are violated
• Client conduct becomes abusive or unlawful

Upon termination:

• Outstanding balances remain payable
• Certain licenses and access rights may immediately end
• Confidentiality obligations survive termination

These Terms shall be governed by and construed under the laws of the State of New York, United States, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in courts located in New York County, New York.

WeLaunch may update these Terms at any time.

Updated versions become effective immediately upon posting on the website. Continued use of the Services constitutes acceptance of revised Terms.

For legal or compliance inquiries:

WeLaunch 530 5th Avenue, New York, NY 10036 Email: hello@welaunch.ai